QUESTIONS

Why Choose NovaFit?

• Teen & Young Adult Experts

We are obesity specialists with meaningful experience in adolescent and young adult health.

• Whole-Person Support

We offer medical, nutritional, behavioral, fitness, and physical health services—all delivered through telehealth.

• Personalized Care

Everyone is unique—so is our approach.

• Evidence-Based Programs

We use the latest tools and therapies, including GLP-1 medications, nutritional counseling, genetic and phenotype testing, and exercise guidance.

  • This quick intro video call is a chance for us to meet and see if NovaFit feels like the right choice for you.

    We’ll ask what brought you here and share the different ways we can support your health goals. You can ask us anything you’d like.

    By the end of the 15 minutes, you’ll know who we are, how we can help, what it costs, and what getting started looks like.

    The video call is private and totally up to you how much you want to share. It’s a conversation without commitments. We won’t provide diagnoses or prescribe any treatments or medications at this introductory visit.

    Get your free 15 minute consultation

  • NovaFit Health is designed for adolescents (12 years and older) and adults who are looking for personalized, physician-led care outside of the traditional insurance system.

    Our services are offered on a cash-pay basis and are not billed to insurance.

    At this time, individuals covered by federally funded health programs—including Medicaid (Med-QUEST), TRICARE, or Medicare—are not eligible to participate in NovaFit Health. This is due to federal program rules that restrict how services may be offered and paid for outside of those insurance programs.

  • Many people qualify for GLP-1 weight loss medications. To qualify, there are specific BMI (body mass index) requirements that take into account your weight compared to your height.  Some people also qualify because of other existing health conditions, such as diabetes or high blood pressure. Click here for a free consultation.

    There are a number of GLP-1 medications that may help. Here is more information about GLP-1 medications:

    • FDA approved for kids 12 and older

    • Used for diabetes management since 2017, and for weight loss since 2021

    • GLP-1 medications act like a natural hormone in your body to help control blood sugar and appetite. They work by slowing down digestion, making you feel full sooner and longer, and telling your brain to lower your food hunger and cravings

    • Wegovy (12 and older) and Zepbound (18 and older) injectable: Stored in the refrigerator and injected once weekly

    • Wegovy pill (18 and older): Taken daily and does not require refrigeration

    • Dose can be increased every 4 weeks as needed to promote continued weight loss

    • Goal weight loss is 1-2 lbs/week, approximately 8-10 lbs/month

    • Weight loss results vary significantly between individuals, depending on factors like dosage, genetics, and lifestyle choices.

    • GLP-1s are most effective when combined with lifestyle changes including aerobic exercise, weight training, 8+ hours of quality nighttime sleep, and a high protein/high fiber reduced-calorie diet

    • Typical average weight loss is 15-20% of total body weight over approximately 1.5 years

    • GLP-1s can be taken longterm and there is no set timeframe for discontinuing the medication

    • New versions of GLP-1 medications are being developed and should be on the market in the coming years.

  • Medications are paid separately from NovaFit Health services and are paid directly to the pharmacy (cash pay). We help identify the lowest-cost options, and HSA or FSA funds may be used when eligible.

  • Payment to NovaFit is due at the time of scheduling an appointment. Payment for medication is due at the time of purchase from the pharmacy.

  • We do not currently take insurance. NovaFit Health is a self-pay (cash-pay) practice. We chose this approach because it allows us to focus entirely on you—giving you unrushed visits, truly tailored care, and the freedom to maintain the high standard of service we believe patients should experience.

  • No. We don’t submit insurance claims, superbills, or handle prior authorizations or appeals.

  • Yes! Upon request, we can provide an itemized receipt that may be used for HSA (Health Savings Account) or FSA (Flexible Spending Account) reimbursement, depending on your plan.

  • Most patients do not need extensive testing. We start with a consultation to understand your history, hunger patterns, and goals. If testing will be helpful, we’ll guide you.

    Phenotype Testing: Looks at how your body is functioning now and helps personalize your treatment plan.

    ✔ Simple at-home saliva test

    ✔ Results in ~3–5 weeks

    Genetic Testing: Recommended only in select cases, such as early-onset severe obesity or extreme, constant hunger.

    ✔ At-home cheek swab

    ✔ May guide specific medication options

  • We follow all state and federal guidelines. We use only HIPAA compliant software and Healthie, a HIPAA compliant electronic medical record (EMR).

    You may view our Notice of Privacy Practices here.

  • Yes! We use Healthie as our secure electronic medical record. You can easily access it from your phone or computer. The Healthie app and website are where you can:

    • Schedule telehealth appointments

    • Securely message us

    • Fill out forms

    • Check-in and join your video visits

    • Track your goals and progress

    • Upload photos and documents

    • See your care plans and visit summaries

    You can download the Healthie app here:

    Google App ‍ / ‍ Apple App

  • Once you have an account, you can secure message us in your Healthie account through the website or app.

    Click here for a free consultation

  • Services are currently available in Hawaii. Please request a consultation, and we will let you know when we are available in your state.

    Our mailing address is:
    NovaFit Health, LLP
    111 Hekili Street, Suite A297
    Kailua, HI 96734

    Our email address: hello@getnovafit.com

FAQ

See if NovaFit is right for you